Since it was founded in 1966 to provide the rapidly growing HVAC industry with an independent source of fan coils, First Operations has earned an enviable reputation as a leader, innovator, and trusted supplier of a broad range of quality HVAC products.
 Manufacturing: The company's production facilities are located in Dallas, Texas where they have steadily grown to their present size of more than 600,000 square feet. The expansive complex boasts both the most up-to-date manufacturing equipment available and a stable, experienced, highly skilled workforce.
Manufacturing capabilities range from the ability to produce short runs of specialized products built to customer specifications, to the kind of high volume production capacity required in manufacturing the standard two to twenty ton units that comprise the First Co.
line of commercial and residential air handlers.
 Engineering: Engineered systems produced by the company are characterized by a commitment to quality and performance that sets a standard of excellence few companies can match.
Visitors to the First Operations Engineering Department will find a seasoned team of professional engineers and support personnel along with a full complement of the latest computerized development systems and test equipment including state-of-the-art indoor and outdoor environmental test chambers, and a sophisticated wind tunnel.
Sales: The company's sales and marketing staff is distinguished by its knowledge of the industry and skill in developing long term relationships based on a dedication to service and the highest ethical standards.
Customers enjoy the benefits of dealing with a supplier that is large enough to offer state-of-the-art engineering and high volume manufacturing capabilities but small enough to remain committed to providing the kind of personalized service that has characterized First Operations throughout its nearly 40 year history.
 Customer Service: The company's commitment to excellence extends to its constantly growing Customer Service Department.
Customers have instant access to a full staff of knowledgeable technical specialists and administrative personnel who serve as a primary link between the company and domestic and international customers.
First Operations Web Business Services adds a new dimension to the support function by putting the next generation of information services on the customer's desktop.
Customers have 24 hour access to a network of private Internet sites that offer real-time order tracking, shipping information, customized reports, an extensive technical/product information library, downloadable software, and other valuable resources.
The rapidly growing list of productivity tools and services provided by the company's Web Services Division put First Operations at the forefront of the e-business revolution and provide the company and its customers with a needed competitive edge in an increasingly demanding business environment.
With an eye to the future and a long-standing reputation for quality, innovation, and integrity, First Operations continues its tradition of leadership in the HVAC industry by providing the kind of products and services demanded by discriminating customers. |
|
